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Emojis and Marketing – Digital Hieroglyphics in an Online World
In a digital, internet-driven world, speed and convenience trump all. That rule holds especially true for online communication. Today, there are an abundance of ways in which we can reach out and...
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What Experiences Will Ultimately Define ‘Customer Experience’?
Photo by Konrad Lembcke We’ve all seen the headlines and have heard the predictions: If companies are to succeed in the digital economy, they must focus on the Customer Experience. But, what does that...
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Reimagining Retail: 3 Ways Digital Technology is Changing the Way We Shop
Make no mistake about it—the technology around us is impacting every aspect of our waking lives. We’re living in a time which would make science fiction luminaries the likes of Philip K. Dick blush....
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Human Obsolescence: Are We Ready for an Artificially Intelligent Future?
[Photo by Gene Bradford] “Enjoy your com-FORT-able stay,” says a robot front-desk clerk at Japan’s Robot Hotel. Do you thank the robot for its awkward salutation? Or maybe you hesitate for a moment...
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